Suspend Your Newspaper Delivery
Learn how to suspend your newspaper delivery from your New York Times account.
Did you know?
You can suspend your newspaper delivery in Account.
Home Delivery subscribers have the option to suspend their newspaper delivery. Please keep in mind that you may need to suspend up to four days before your suspension takes effect.
When you suspend your delivery:
- You will not receive the newspaper and will receive a credit for all undelivered copies during the suspension period
- You may still be charged for upcoming delivery, because Subscribers are billed in advance on a set schedule (for example: every four weeks). Standard billing practices apply, and a credit will be applied to your next invoice.
- The credit will be applied to your next invoice or you can choose to contribute your credit to the Sponsor a Student program
- Your All Access will not be affected
Note: If you do not see the option to suspend your delivery, you may be logged into a New York Times account that is not attached to your Home Delivery Subscription. Please check your login credentials, and try again.
Select an option below to learn more:
Suspend Your Newspaper Delivery
You can start a delivery suspension for your newspaper on your New York Times account, or at nytimes.com/account/suspend-delivery.
Once you select to suspend your delivery from one of the pages above:
- Select Add suspension.
- Enter the stop date and restart date of your delivery suspension:
- Review your suspension dates and select your credit options:
- Select Set suspension.
You will receive an email notification confirming the suspension, and any upcoming or in progress suspensions will always be visible in your New York Times account.
Change a Suspension
Leading up to your scheduled suspension and once it begins, you may have the option to change the suspension.
You can:
- Extend the suspension
- Resume delivery earlier than scheduled
To make either of these changes, select Change beside your active suspension. Adjust the restart date as necessary and select Set suspension.
Note: The option to change a scheduled suspension may not be available if it’s too close to the desired date
Remove a Suspension
You can remove both upcoming and existing suspensions in the Delivery suspensions section of the Home Delivery page in your New York Times account.
Note: The option to remove a suspension that is in progress may not be available if it’s too close to the restart date.
- Select Remove next to Upcoming suspension:
- Select Yes, cancel suspension:
Need Help?
If you received delivery during your suspension, you can report a newspaper delivery issue in your Account to ensure your suspension goes into effect properly.
Note: You can report delivery problems from the last seven days in your account page. For delivery problems that occurred prior to the last seven days or within the last two weeks, please select Contact Customer Care at the bottom of this page.